Volunteer Opportunities
McDowell Hospital has a variety of volunteer positions with flexible hours to suit a range of skills and talents. The following list includes patient-related and non-patient-related volunteer placement areas. If you are interested in volunteering, contact the hospital at 828-659-5000.
Registration Greeter
- Assist patients to appropriate admission window or department
- Communicates with patients and admission clerks
- Provides wheel chair service for patients as needed
- Assists with clerical duties, ED billing, and filing
Surgical Waiting Room
- Maintain desk outside OR waiting room
- Communicate with OR staff regarding surgical schedule
- Communicates with patients and families in surgery waiting area, while maintaining patient confidentiality
- Assist in maintaining a neat, clean surgery waiting area
- Provide waiting family members with coffee, soda, etc.
- Escort Pre-Op patients to destination
Front Lobby Greeter
- Deliver mail to patients, obtain census from Switchboard to locate room number. If patient has been discharged, call business office and get home address and forward to patient.
- Deliver balloons or flowers to patients
- Supply each child admitted with a balloon and a coloring book and crayons.
- Answer Lobby phone
- Help visitors and guests find their destination
- Provide wheel chair service
- Help in gift shop as needed
- Distribute magazines and information brochures to waiting rooms
Window Box Gift Shop
- Operate cash register
- Answer telephone
- Meet and greet potential customers
- Maintain items for sale
- Check supplies of tissue and gift bags
- Put all paperwork for the day in the appropriate clipboards
- Keep ribbons straight and neat
- Blow up balloons as purchased
- Wrap and bag merchandise
Labor & Delivery Dept.
- Make charts as needed
- Transport OB patient from ER to Labor & Delivery
- Assist with discharge transport
- Deliver ice and drinks to patient rooms
Emergency Department
- Transport patients to other departments for tests or to assigned room for admission
- Assist staff in patient satisfaction measures by updating patients who are waiting for tests, results, etc.
- Replenish linen stocks as needed
- Assist with cleaning of patient rooms and some reusable equipment
- Keep stores of tubes, IV pumps, etc. in good supply
- Assist patients as directed by staff
- Listen to patients' concerns and, as appropriate, report those concerns to ED staff
- Fill blanket warmer
- Run errands and make pick-up and or deliveries for staff as requested
- Assist with other duties as requested
Medical / Surgery Department
- Transport (discharged) patients
- Make admission packets
- Empty recycle bins
- Assist visiting family members
- Make copies or charts
- Check rooms for gloves and cal-stat
- Transport Chemo for Outpatients
- Refresh Ice Pitchers
Clerical
- Filing in Doctor's Offices
- Data Entry as needed
Pet Therapy Coordinator
- Act as liaison between the volunteer dog/handler teams and patients, staff, & visitors
- Accompany dog/handler teams to approved patient rooms
- Actively facilitate visit between dog/handler teams & patient and document results
- Help meet needs of patient families
Concierge Services
- Seeks out guests in public areas who may need directions or assistance
- Escorts visitors or guests to destinations and engages in conversation
- Obtains wheelchairs for guests as needed
- Provides assistance to visitors and guests as needed
Pet Therapy Handler
- Each team consists of one dog and one handler (personal owner)
- Seeks to improve patient's overall well-being through team visits
- Seeks to reduce the possible stressful effects of hospitalization and make stay a more positive experience
- *Handler must remain in control of dog at all times, including maintaining a hold on the leash
VolunTEENS
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Jr. High / High School Students 14+ volunteer during school breaks and summer vacation



