Patients & Visitors

Please Note: Major Renovations Underway

Please excuse our appearance over the next few months as we update and improve many areas to create a more inviting, healing environment. Look for a new coffee and gift shop, better lighting, and more comfortable waiting rooms. Keep an eye out for directional signs to help you find your way.

Entering a hospital is stressful, sometimes even for visitors. We do all we can to make your stay comfortable, including offering a broad spectrum of services so you can stay close to home where family and friends can support you.

The detailed pages in this section help minimize stress by answering questions, providing information about what to expect, and offering services after your arrival.

If you have questions or concerns that are not covered in the following pages please call 828-659-5000 or send us a message using our online contact form.

Patients and their family members may obtain advice and support by talking to their nurse or physician, chaplains, social workers or other medical staff.

Information for Patients and Visitors

The pages in this section provide information about the following:

• Guest services, including visiting hours and support
• Preparing for your visit, what to expect as a patient
• Your healthcare team
• Lodging, accommodations and dining in the area.
• Cafeteria and gift shop
• Paying Your Bill
• How to reporting concerns

We are dedicated to providing an excellent quality of care and the support you need to get back to your life.